IMPORTANT: If you placed an order on 12/8 or AFTER it will NOT ARRIVE BY CHRISTMAS. Bert will start working on those orders from 12/8 asap! So please consider that when ordering as we will not refund. ORDERS PRIOR to 12/8 have been shipped via USPS. USPS is experiencing massive delays and gridlock. Be patient - your order has been shipped! In some cases, it was in the Phoenix USPS distribution for 10 days before moving on! This has been extremely frustrating for us and we certainly sympathize with you! Thank you so much for supporting my small handmade family business! All items are hand sculpted by Roberta Prostor in Phoenix, Arizona. We are a family owned business proudly serving our customers for over 30 years.