CUSTOM ORDER POLICIES

Exciting updates are on the way! Submissions are no longer due by July 31st as in previous years, and I want to take a moment to express my heartfelt gratitude for your incredible support as my business continues to grow.
As I embrace this new chapter, I will be shifting my focus back to creating the Christmas ornaments that started it all in 1985. This change will allow me to explore new ideas and expand my creativity while continuing to provide the care and attention that each piece deserves.
To ensure quality craftsmanship, I’ll be limiting custom orders to 10 per month. There will no longer be a waitlist, and I will only accept select custom requests. Once the slots are filled, the queue will close, and the website will indicate SOLD OUT. Email requests will also be thoughtfully reviewed with the same careful consideration.
Balancing a growing customer base is a wonderful challenge, and these updates will allow me to give each creation the dedication it deserves. Thank you for being part of this journey—I can’t wait to share what’s next with you!

ACCEPTANCE: Once a custom order is accepted, you will receive a PayPal invoice requiring payment for 75% of the quoted price. The remainder balance of 25% will be invoiced once the order is completed. Any changes to the custom order will result in a change order.  

PRICING FOR CUSTOM ORNAMENTS:

INDIVIDUALS (single person) Pricing starts at $75

CHEERLEADER/Sports Figures: $75 upwards

FAMILIES: Pricing starts at $75 per individual. Each individual is priced according to clothing depicted, hair styles/facial hair, etc. A family of 4 can run $300 upwards. Extras are not included (pets) and those will be priced accordingly.

BRIDE & GROOM Ornaments: Start at $200 

CAKE TOPPERS: Start at $300 (very limited!)

PETS:  Start at $150 for dogs, cats $75 upwards

PHOTOS OF COMPLETED ITEM:  Please keep in mind that the colors displayed on computer monitors and cell phone screens may vary slightly, as each device has unique settings. For example, skin tones might appear too yellow or lighter than they actually are. To ensure accuracy, you can refer to my previous works showcased on my website as a reference. Additionally, the angles at which items are photographed may sometimes affect their proportions in images. Rest assured, these pieces look beautifully balanced and true to life in person!

CUSTOM ORNAMENTS AND SEMI-CUSTOM ARE NOT RETURNABLE