CUSTOM ORDER POLICIES AND GENERAL INFORMATION
- SIZE: The size and weight of each custom sculpture varies. Smaller sculptures with 1-2 figures typically are around 5.5" x 4.5" (approx 1.5" deep). The more individuals/pets/additional details added, the larger the sculpture.
- TURN AROUND TIME: Varies throughout the year.
- UPON COMPLETION: When your order has been fully processed, a photo of the completed ornament will be sent to you for review. After approval, you will receive a PayPal or Square invoice for the balance. Once we have received payment in full, we will ship right out. We do not ship before payment is received.
- SHIPPING: All domestic packages are shipped via USPS, which includes tracking info. Cost for domestic shipping varies from $8.75 - $15.75 depending on region. We are so sorry, but we no longer offer international shipping!