Orders take at least 2 weeks so please plan accordingly. All ornaments are AVAILABLE unless SOLD OUT. We suggest ordering early as Bert sells out very quickly as the season progresses. CUSTOM hair/facial hair options are AVAILABLE. Please do not REQUEST modifications to ornaments unless it is in the listing. This slows Bert's sculpting considerably and getting orders out in a timely manner. VERY IMPORTANT: make sure to place us in your "safe sender" list. Order confirmations are going into spam/junk email for bertsclaycreations.com. CUSTOM SUBMISSIONS are now CLOSED - get back to Bert in January, she does not do wait lists. Thanks!